White-Peak Holidays - our holiday service
In order to make your holiday as hassle-free as possible, we offer a number of services to our guests. These are all included within the prices quoted:
- All self catered accommodation is supplied with bed linen, bath towels and tea towels.
- We will provide you with assistance in pre booking your lift passes, ski school and childcare in the resort. We are experienced in providing you with all the necessary information you will need about the resort and the skiing to help you plan your holiday.
- You will receive an information pack allowing you to make the most of your holiday and your stay in Chatel. This will be sent to you in the post before you arrive on your holiday so you will have time to look through it before you arrive. This will include local ski maps and ski hire vouchers for you to claim your 10% discount with our recommended ski hire suppliers when you arrive in the resort.
- You will receive comprehensive arrival instructions and directions to your holiday destination.
- All of our self catered properties have a resort contact who can answer any questions you may have about the accommodation when you arrive and will be available throughout your stay should you have any problems or further questions.
- If required, we can arrange for cots and high chairs to be supplied to your accommodation, however you will need to provide your own cot bedding for your baby.
Geneva Airport Transfers
We work with a professional transfer company specialising in airport transfers to and from ski resorts. Winter 09/10 transfer prices TBC. All airport transfers need to be paid for in advance direct to the transfer company. Please contact us for more information.
We have negotiated a holiday package deal with SeaFrance Ferries which offers fantastic savings on Dover to Calais crossings. Please contact us for more information.
Discounted ski & snowboard hire
All our guests will be eligible for a 10% discount from Chatel's leading sports-hire shop.
Ski & snowboard lessons
We can pre-book ski or snowboarding lessons for you with an accredited English speaking ski schools and independent ski instructors offering private lessons and ski guiding. Group or private lessons available, pre booking is highly recommended to avoid disappointment.
Les Marmottons Kindergarten
Chatel has its very own kindergarten aimed at teaching children to ski. Children are taken from the age of 3 - 10. There are a range of activities and packages available for children with full qualified supervisors throughout the day. We can guide you as to which package would be most suitable for your children and help you to pre book.
If there are any specific activities that you would like to do while in the village, let us know and we will either be able to book them for you in advance, or arrange them for you when you arrive in Chatel.
Other Winter activities may include:
Massages, spa treatments, dog sledding, snowshoe guided walks, heli skiing, off piste guiding.
Other summer activities may include:
Massages, spa treatments, mountain refuge overnight stay, white water rafting, other river sports, parapenting.